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NAA Digital Edge Blog

Welcome to the Digital Edge Blog!

The Digital Edge Blog focuses on developments, trends, best practices and more in newspaper digital media. The blog launched in 2006 (archives before August 2008 are here).

We look forward to reading your comments and contributions to the Digital Edge Blog. Questions? E-mail Beth Lawton at beth.lawton@naa.org.

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Moderation Decisions Made Easy

Combine moderating online comments with the "Choose Your Own Adventure" book series from the 1980s, and you get this:  A simple flowchart for online community editors to help them in their moderating decisions.

This flowchart came from the Air Force, but it can easily apply to media outlets.  Dave Fleet has some additional advice on comment moderation. Zero Percent Idle blogger Tim Windsor suggests printing out the flowchart and posting near your computer.

Looking for more advice? Last year, NAA published "The Online Community Cookbook." The second part of it includes a lot of practical advice on managing comments on your newspaper's Web site. Take a look at that here.

Published Jan 07 2009, 04:49 PM by Beth Lawton
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About Beth Lawton

Beth Lawton is manager, digital media communications in the Business Development division of the Newspaper Association of America. She writes and edits many of NAA’s Digital Edge reports and the Online Publishing Update. Prior to joining NAA two years ago, she worked as a Web producer and editor in newsrooms in the Midwest and the Caribbean. Beth is a graduate of Washington University in St. Louis and Northwestern University's Medill School of Journalism (MSJ New Media 2003).