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Welcome to the Digital Edge Blog!
The Digital Edge Blog focuses on developments, trends, best practices and more in newspaper digital media. The blog launched in 2006 (archives before August 2008 are here).
We look forward to reading your comments and contributions to the Digital Edge Blog. Questions? E-mail Beth Lawton at beth.lawton@naa.org.
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Moderation Decisions Made Easy
Combine moderating online comments with the "Choose
Your Own Adventure" book series from the 1980s, and you get this: A simple flowchart for online community
editors to help them in their moderating decisions.
This flowchart
came from the Air Force, but it can easily apply to media outlets. Dave Fleet has some additional advice
on comment moderation. Zero Percent Idle blogger Tim Windsor suggests printing
out the flowchart and posting near your computer.
Looking for more advice? Last year, NAA published "The
Online Community Cookbook." The second part of it includes a lot of
practical advice on managing comments on your newspaper's Web site. Take a look
at that here.
Published
Jan 07 2009, 04:49 PM
by
Beth Lawton
About Beth Lawton
Beth Lawton is manager, digital media communications in the Business Development division of the Newspaper Association of America. She writes and edits many of NAA’s Digital Edge reports and the Online Publishing Update.
Prior to joining NAA two years ago, she worked as a Web producer and editor in newsrooms in the Midwest and the Caribbean.
Beth is a graduate of Washington University in St. Louis and Northwestern University's Medill School of Journalism (MSJ New Media 2003).
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